Out of the three divisions that the Food & Beverage Department holds, the Restaurant Division is the most popular when it comes to money. Its structure has changed recently, but it’s fairly simple and everyone knows who to report to. Described in a simple way, the structure goes like this:
1. Restaurant Operations Manager
He or she is a three stripe officer and is in charge with the entire restaurant operation. The Windjammer Manager, Portofino Manager and Assistant Dining Room Manager report directly to him or her and, of course, the position is got its own admin now.
The contract length is 4 months with 2 months off and, aside the thousands of dollars salary, he or she is got monthly bonuses from china and linen savings, wine gratuity and the big, fat bonus at the end of the fiscal year.
2. Windjammer Manager
The Windjammer Manager is a two and a half stripes officer and is in charge with Windjammer Buffet, Johnny Rockets (fast food outlet) and Café Promenade (coffee shop with snacks). Directly to him reports the following positions: Johnny Rockets Supervisor and Windjammer Supervisor.
Just like the Restaurant Operations Manager, the contract length is also 4 months on with 2 months off, and a big, fat bonus included.
3. Portofino Manager
Portofino Manager is in charge with the Italian specialty restaurant. Is a two stripes officer with a 6 months contract and sharing cabin. From 2 stripes below, no officer is entitled to the yearly bonus, but they got part of the cover charge. The Portofino waiters report directly to him.
4. Assistant Dining Room Manager
This position was introduced recently. It’s a 2 stripe position with a contract length of 6 months and sharing cabin. Their salary is based on tips, but don’t be fooled by it, they make a lot of money. There are 3 Assistant Dining Room Managers, each in charge with one Dining Room deck (our Dining Room has 3 decks/levels). They are responsible with the booking on their respective decks and the Headwaiters working in that deck report directly to them.
5. Restaurant Operation Admin
The admin reports directly to the Restaurant Operations Manager and basically does everything. He has 2 office boys/girls helping in the morning with paperwork. Is a one stripe officer with 6 months contract and sharing cabin.
6. Head Waiter
These guys are making more money than a 3 stripe officer because their salary is based on tips. They are one stripe officers, with 6 months contract length and a sharing cabin. Each of them has a station assigned (there are 3 stations on each Dining Room deck) and the waiters and assistant waiters working there report to him/her.
7. Johnny Rockets Supervisor
He or she is in charge with Café Promenade and Johnny Rockets and reports to the Windjammer Manager. This is a one stripe officer with a 6 months contract and sharing cabin. They get a fix salary with no gratuities. The Café Attendants and Johnny Rockets Attendants report to him/her.
8. Windjammer Supervisor
There are 2 Windjammer Supervisors onboard, both reporting to the Windjammer Manager. They are in charge with supervising the Windjammer operation and the Assistant Waiters working there are reporting to them. It’s a one stripe position, with fix salary, 6 months contract and sharing cabin.
9. Room Service Supervisor
The Room Service Supervisor reports directly to the Restaurant Operations Manager and is in charge with Room Service operation and Attendants working there. Is a one stripe position, with 6 months contract, fix salary and sharing cabin.
10. Room Service Operator
The position is pretty much self-explanatory. They are part of the crew with a 6 months contract, fix salary and sharing cabin. The Room Service Operator reports to Room Service Supervisor.
11. Mess Supervisor
The Mess Supervisor is in charge with both officer and crew messes and directly to him/her are reporting the Mess Attendants. Mess Supervisor is a one stripe position with a 6 months contract, fix salary and sharing cabin. He or she reports to Restaurant Operations Manager.
12. Mess Attendant 13. Dining Room Cleaner 14. Café Attendant 15. Johnny Rockets Attendant 16. Room Service Attendant
The above 5 positions are similar; the only difference is the place they work in. Except for the Johnny Rockets who get gratuities from the cover charges in the fast food outlet they work in, the rest have a fix salary and they also get gratuities from the beverages they sell (not too much though). They all have an eight months contract and sharing cabin.
17. Assistant Waiter
This is a much better position that the ones above because they have a salary based on tips. An average assistant waiter salary can be around $2000 or more a month. Also, the contract length is 6 months and they only work in the Dining Room or Windjammer during the dinner time and in Windjammer (during the day time).
During the diner time, they work 4 weeks in the Dining Room and one week in Windjammer. They get gratuities in the Dining Room, but in Windjammer they get only the gratuities from the beverages they sell. Might not make sense, but this is how the system is set up.
18. Waiter
Waiter position is a good position as well due to the amount of money they make and the 6 months contract length. An average waiter makes around $3000 and, during the diner time, works only in Dining Room (no free week in Windjammer).
As a first-timer, this structure might look confusing. Indeed there are a lot of positions in the Restaurant Division, but this is what makes it easier because everyone knows exactly what they are suppose to do.
Labels: money, ship life, ship rules |
Hi,
it's been a while since you wrote. Thanks again for the great information. Keep up the good work.
Beetho